Terms & Conditions
The charms sold in this shop are pre-orders only. When the pre-orders close the charms will be produced, and then shipped. Shipping is estimated to start mid-December, but keep in mind I am but one person and some delay might happen.
I cannot garantee an exact date of delivery.
STANDARD SHIPPING
- If you pick this option only the base shipping price applies.
- No tracking number will be issued.
- You will receive an email to inform you when your product has shipped.
- Shipping delays vary between approximatively 1 to 3 weeks for Canada and USA orders and it may be up to 5 weeks for international orders.
- I am not responsible for any customs or import fees you might have to pay.
TRACKED SHIPPING
- If you pick this option there is a $10 extra charge over the base shipping price.
- A tracking number will be issued.
- You will receive an email to inform you when your product has shipped, it will contain your tracking number.
- Shipping delays vary between approximatively 1 to 2 weeks for Canada, USA, and international orders.
- I am not responsible for any customs or import fees you might have to pay.
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REFUND & REPLACEMENT POLICY
- If the item you ordered arrives broken due to mishandling of the post service, contact me with proof and I will, at your choice, either refund you or send you a new one without charge.
- If the item you ordered was lost by the post service and never arrived I will, at you choice, either refund you or send you a new one without charge.